This Privacy Policy explains the policies of The Key Hospitality Services (trading as The Key Concierge) regarding the collection and use of information when you access our website at www.thekeyhospitality.co.za (the “Service”). This Privacy Policy outlines your privacy rights and protections under applicable privacy laws.
By using our Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms outlined here, please refrain from accessing or using our Service.
The Key Hospitality Services reserves the right to modify this Privacy Policy at any time without prior notice. Any changes will be posted on our website at www.thekeyhospitality.co.za.
Collection and Use of Your Personal Information
Information We Collect
When using our Service, you may be asked to provide personal information necessary for contacting or identifying you. The Key Hospitality Services collects the following information:
- Usage Data
- Name
- Email
- Consumption Data
Usage Data
Usage Data includes:
- Internet Protocol (IP) address of accessing computers
- Web page requests
- Referring web pages
- Browser used
- Date and time of access
How We Collect Information
We collect information in the following ways:
- When you fill out a registration form or submit your personal information. Your information may be stored for up to 360 days after it is no longer needed for providing services, or longer for record-keeping as required by law.
- Non-personally identifying information may be stored indefinitely.
How We Use Your Information
We may use your information for:
- Providing and maintaining our Service, and monitoring its usage.
- Conducting data analysis to understand usage trends and improve our marketing efforts.
- Managing your account and providing access to various features of our Service.
- Contacting you regarding our products, services, or security updates.
- Updating you with news, special offers, new services, and events.
- Improving our marketing and promotional initiatives.
- Enhancing targeted advertising efforts.
- Collecting testimonials and customer feedback.
- Managing customer orders and inquiries.
- Resolving disputes and protecting our website.
How We Share Your Information
We may share your information:
- With your explicit consent.
- In connection with business transactions such as mergers, acquisitions, or asset sales.
- With our affiliates, including parent companies, subsidiaries, or partners.
Third-party Sharing
Third parties with whom we share your information must disclose the purpose for which they will use your information and may only retain it for the disclosed duration necessary for their purposes.
Cookies
Cookies are used to enhance website functionality and user experience. By using our website, you consent to the placement of cookies on your device as outlined in our Cookie Policy.
Security
We employ security measures to protect your information from unauthorized access, alteration, or misuse, although we cannot guarantee absolute security.
Third-party Websites
Our Service may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before interacting with them.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Name: The Key Hospitality Services (trading as The Key Concierge)
- Email: concierge@thekeyhospitality.co.za
- Phone: 0861 447 770 / +27 11 449 7009
